Fabo Help Centre

• Welcome to Fabo Help Centre

  Here you can find guides that answer the most common questions about the Fabo platform.

  Pick a category here, or scroll down to discover all guides in our Help Centre.

  
  

  
  

  HOW TO START

  
  

  MY ACCOUNT

  
  

  SITE EDITING

  
  

  SITE MANAGEMENT

  
  

  ADMINISTRATION

  
  

  TROUBLE-SHOOTING

  
  

HOW TO START?

• The guides in this section are relevant to everyone who is new to Fabo.

  Here you can find answers to questions about the very basics of how to use the Fabo platform.

  
  

  

  How to create a new Learning Site?
  

  How to create a new Hub?

  How to create a new Fabo user?

  What type of Learning Sites can I create on Fabo?
  

  Where can I change the format of my Learning Site?
  

  How do I add content to my Learning Site?

  
  

MY ACCOUNT

• The guides in this section are relevant to all Fabo users.

  Here you can find answers to questions about your Profile and how to adjust its settings.

  
  

  

  Where can I edit my Fabo profile?
  

  Where can I manage my notifications?
  

  Where can I delete my account?

  How do I add Learning Sites to my Favourites?
  

  Can I hide certain Learning Sites on my Dashboard?

  Where can I see which forums on Fabo I am part of?

  
  

SITE EDITING

• The guides in this section are relevant to those with the role "Site Creator" or "Site Editor".

  Here you can find answers to questions about the basics of how to create and edit Learning Sites on Fabo.

  
  

  

  How do I add text to my Learning Site?
  

  How do I add a table to my Learning Site?
  

  How do I add pictures to my Learning Site?
  

  How do I add videos to my Learning Site?
  

  How do I add audio files to my Learning Site?
  

  How do I add interactive content (H5P) to my Learning Site?
  

  How do I add downloadable files to my Learning Site?
  

  How do I add a forum to my Learning Site?
  

  How do I add a glossary to my Learning Site?
  

  How do I add a certificate to my Learning Site?

  
  

  Can I copy content from one Learning Site to another?

  Can I make a copy of my Learning Site?

  
  

  Can I change the design of my Learning Site?
  

  Where can I change the logo of my Learning Site?
  

  Can I upload a banner to my Learning Site?
  

  
  

  How do I edit the right column on my Learning Site?
  

  How do I create sections on my Learning Site?
  

  How do I change the name of sections on my Learning Site?
  

  Can I show only one section per page on my Learning Site?

  
  

  How do I change the font size on my Learning Site?
  

  How do I change the font colour on my Learning Site?
  

  Where can I change the colours of my Learning Site?
  

  Where can I change the language of my Learning Site?
  

  
  

  Can I hide the red Activity Bars on my Learning Site?

  Can I insert HTML code into my Learning Site?

  
  

  How to delete a Learning Site?

  
  

SITE MANAGEMENT

• The guides in this section are relevant to those with the role "Site Creator".

  Here you can find answers to questions about the management of Learning Sites on Fabo.

  
  

  

  Where can I see who can access my Learning Site?
  

  Can Learners access my Learning Site without registering for it?

  Does my Learning Site appear in the Learning Catalogue?
  

  Where can I see how many Learners visit my Learning Site?

  
  

  How do I share my Learning Site with other Fabo users?
  How do I invite people that do not have an account on Fabo to my Learning Site?

  How do I invite other Fabo users to edit my Learning Site with me?

  Where can I specify which parts of my Learning Site are mandatory to complete it?
  

  Where can I see which Learners have completed my Learning Site?

  Where can I see which Activities on my Learning Site have been completed?
  

  
  

  Where can I see what is the preferred language of my Learners?

  
  

ADMINISTRATION

• The guides in this section are relevant to those with the role "Account Administrator".

  Here you can find answers to questions about the administrative tasks of Account Administrators.

  
  

  

  What roles can be assigned to Fabo users?

  Where can I assign roles to Fabo users?

  Where can I approve users to my Organisational Space?

  Where can I have an overview of all Learning Sites in my Organisation?
  

  Where can I upload my Organisation's certificate template?

  How can I set my Organisation's colour scheme?

  
  

TROUBLESHOOTING

• The guides in this section are relevant to all Fabo users.

  Here you can find answers to questions about the technical difficulties that our users might encounter on our platform.

  
  

  

  I have forgotten my password. What should I do?
  

  I have completed an Activity, but didn't get a check mark. What should I do?

  My progress has not been saved. What should I do?

  My training is frozen. What should I do?